Process Consulting ISO ServicesISO 20000
Training Process Consulting Lead_Success Strategic_Planning

Training

Are you well equipped in the field of Process Management ? Do you want to develop excellent skills in Management frameworks like ISO, CMMI..Etc? Qminds presents a prime opportunity to expand your skills.

Process Consulting

We are the preferred management consultants in the area of Quality, Information Security and System Integration for our clients.

‘Quality Is The Best Policy’

Qminds strives to achieve the next level of customer delight where-in our customers experience “The Quality “ in whatever we do.

Productivity Improvement

Qminds help you to optimize effective and efficient utilization of the resources(Employees, equipment/machinery, materials, money, time and space) on prioritization.



ISO 20000

To ensure the quality, reliability and continuity of information technology services

Incorporating the principles of ISO 9001 and the major ITIL processes, ISO 20000-1 acts as a single framework for the delivery of an organisation’s Information Technology services.

When it works properly, an Information Technology Services Management system addresses the needs of customers and delivers tangible business benefits to a services provider. It defines quality as providing customer confidence, and concentrates on processes that are critical to meeting customer/user needs. ISO 20000 can be easily integrated with standards such as ISO 9001, ISO 14001, ISO 27001…, but adds value thanks to its specific IT characteristics.

Beyond the ITIL progressive implementation, this certification, in partnership with ITSMF (partnership with itSMF France) guarantees that your customers and users get the maximum benefit out of your best practices.

Benefits of ISO 20000

ISO 20000 / BS 15000 - For Whom

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